Frequently Asked Questions
Everything you need to know about your next critical hit.
How long will it take to receive my dice?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
Are your sharp-edge resin dice balanced for fair play?
Yes, all our dice are handcrafted and tested for balance to ensure they provide fair, randomized rolls for your tabletop gaming sessions.
What is your return policy for damaged items?
We offer a 30-day return policy. If your dice arrive chipped or with visible defects, please contact us with a photo for a full replacement or refund.
Do you offer custom dice commissions?
Currently, we release limited edition themed sets. While we don't take individual custom commissions, you can vote on upcoming color palettes in our community newsletter.
What materials are used in your luxury dice sets?
Our premium collections are crafted from high-grade epoxy resin, zinc alloy metals, and naturally sourced semi-precious stones like amethyst and obsidian.
How should I store my dice to prevent scratching?
We recommend storing your dice in the provided padded tin or a soft microfiber bag, and rolling on a padded dice tray to preserve the finish.