Returns & Exchanges
At DND Dice, we want you to be completely satisfied with your purchase. If your new equipment doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original bags or boxes, ensuring all tags remain attached and the product is in its original condition.
- 3.Ship the Items
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
